Understanding and Implementing Continuous Improvement Thinking in Any Organization Through the Engagement Equation
Presented By:
Ernie & Tracey Richardson
Participants will have a PowerPoint reference as well as a handout for notes. Participants will be involved in short table discussions regarding several of the GTS’s with brief report outs collectively as a group.
Participants will get a brief overview from the instructors how important each step is in creating a continuous improvement culture, one similar we experienced at Toyota. This equation allows participants to grasp the discipline and accountability for integrating daily work to the true north through PDCA.
Learning Objectives
To take the participants through the equation step by step.
- Go to See
- Grasp the Situation
- Get to Solution
- Get to Standard
- Get to Sustainability
- Get to Stretch
Briefly do table activities around several of the GTS’s so participants and discuss with other how these are currently used in their organization, as well as how to begin to integrate the thinking.
GO TO GEMBA: The class will tour the hotel’s laundry facilities for a true Gemba experience!
Facilitator Bio:
58 combined years experiences in Toyota thinking and methodologies. Both Ernie and Tracey worked in production and human resources at Toyota Motor Manufacturing as hourly and salary positions in management. They were coached by Japanese trainers for several years learning many valuable lessons that translates to others today. Both on the faculty at the Lean Enterprise Institute. Founders of Teaching Lean Inc, working in the public and private sector. Authors of “The Toyota Engagement Equation”.