Conscious Coaching: Developing Great Problem Solvers

Presented By:

Mike Orzen

If you are a lean coach (or any other type of coach) or aspire to become one, there is a skill which can significantly boost your effectiveness to support another person’s personal development. This skill can be learned with practice and is accessible to everyone who is willing to apply themselves – here’s the key: practice, practice, practice!

In this breakout session, we will touch on a few of the key takeaways from the pre-summit workshop of the same title.

Mindfulness is the ability to focus one’s awareness on the present moment. It is about being fully present and grasping the impact of your thoughts, words, actions, and awareness right now, in this moment.

All activities benefit from heightened levels of awareness, focus and concentration, and coaching is no exception. Mindfulness impacts coaching skills and capability perhaps more effectively than any other tool or technique. This is especially true for structured problem solving and deep reflection – two essential elements of lean thinking. Learn how to apply mindfulness techniques to strengthen the coaching skills of:

  • Listening
  • Questioning
  • Supporting
  • Developing
  • Reflecting

Come to this session and learn mindfulness practices and leave with a new understanding of the role of mindful awareness in lean coaching.

Facilitator Bio:

Mike Orzen has been studying and practicing lean for over 20 years in a variety of industries including service, manufacturing, healthcare and insurance. He has also practiced meditation and mindfulness for over 30 years. His work includes the coaching of several Master’s students, C-level leaders, and lean champions. Mike is the co-author of two books which apply lean thinking to information and technology: Lean IT and The Lean IT Field Guide. Mike is also the recipient of the Shingo Prize for outstanding research and publication.