MORNING FOCUS: PEOPLE DEVELOPMENT
MORNING FOCUS: PEOPLE DEVELOPMENT
8:00AM – 9:00AM
Opening Keynote: The Role of Coaching in Developing People
9:00-10:00AM
Plan for Every Person
Hank Bias
Lean Fellowship, an Approach to Developing People in the State of Washington Government
Hollie Jensen and Darrell Damron
Double-Loop Reflection
Naomi Steinitz
Q&A with Round 1 of “People Development” Keynotes
10:00-10:30AM
Networking and Resource Center Break
10:30-11:30
Leadership Coaching: Principles for developing Problem Solvers
Cynthia Calluori and Pierre Capistran
Coaching to Enhance Hospitality
Stephen Crowley, Starbucks
Using Kata in Healthcare
Barb Bouche
Q&A with Round 2 of “People Development” Keynotes
11:30-12:30PM
Networking Lunch
AFTERNOON FOCUS: PROBLEM SOLVING
1:30-2:00PM
Afternoon Keynote: Coaching Problem Solving and Developing People Toyota Style
Art Smalley
2:00-3:00PM
Lean vs. Traditional (Business School) Problem Solving
Scott Heydon
8-Step Problem Solving Method
David Meier
Using TWI Skills in Problem Solving
Patrick Graupp
Q&A with Round 1 of “Problem Solving” Keynotes
3:00-3:00PM
Networking and Resource Center Break
3:30-4:30PM
Using Standardized Work in Problem Solving
Sammy Obara
Personal Kanban
Jim Benson
The Power of Self-Reflection
Mark Reich
Q&A with Round 2 of “Problem Solving” Keynotes
4:30-5:00PM
Wrap-up: Coaching to Create Problem Solvers
John Shook, LEI
BREAKOUT FOCUS: DEVELOPING PEOPLE
8:30AM – 10:00AM
Select 1 of the 6
options
Plan for
Every Person
Hank Bias
Lean Fellowship, an Approach to
Developing People in the
State of Washington Government
Hollie Jensen and Darrell Damron
Double-Loop
Reflection
Naomi Steinitz
Leadership Coaching:
Principles for Developing
Problem Solvers
Cynthia Calluori and Pierre Capistran
Coaching to Enhance
Hospitality
Stephen Crowley,
Starbucks
Using Kata in
Healthcare
Barb Bouche
10:00AM – 10:30AM
Networking and Resource Center Break
BREAKOUT FOCUS: PROBLEM SOLVING
10:30AM – 12:00PM
Select 1 of the 6
options
Lean vs. Traditional
(Business School)
Problem Solving
Scott Heydon
8-Step Problem
Solving Method
David Meier
Using TWI Skills in
Problem Solving
Patrick Graupp
Using Standardized Work
in Problem Solving
Sammy Obara
Personal
Kanban
Jim Benson
The Power of
Self-Reflection
Mark Reich
12:00PM – 1:00PM
Networking Lunch
BREAKOUT FOCUS: DEVELOPING PEOPLE (sessions repeated)
1:00PM – 2:30PM
Select 1 of the 6
options
Plan for
Every Person
Hank Bias
Lean Fellowship, an Approach to
Developing People in the
State of Washington Government
Hollie Jensen and Darrell Damron
Double-Loop
Reflection
Naomi Steinitz
Leadership Coaching:
Principles for Developing
Problem Solvers
Cynthia Calluori and Pierre Capistran
Coaching to Enhance
Hospitality
Stephen Crowley,
Starbucks
Using Kata in
Healthcare
Barb Bouche
2:30PM – 3:00PM
Networking and Resource Center Break
BREAKOUT FOCUS: PROBLEM SOLVING (sessions repeated)
3:00PM – 4:30PM
Select 1 of the 6
options
Lean vs. Traditional
(Business School)
Problem Solving
Scott Heydon
8-Step Problem
Solving Method
David Meier
Using TWI Skills in
Problem Solving
Patrick Graupp
Using Standardized Work
in Problem Solving
Sammy Obara
Personal
Kanban
Jim Benson
The Power of
Self-Reflection
Mark Reich
4:30PM – 5:00PM
Day 2 Closing Remarks
The optional full-day workshops on Day 3 continue the progression into a deeper, more hands-on experience. Select from the workshops below to focus your attention on a specific set of skills. There is an additional $925 fee for this optional, but important, part of your Lean Coaching Summit experience.
9:00AM-5:00PM
Using Kata in
Healthcare
Barb Bouche
Plan for Every
Person
Hank Bias
Personal Kanban
Jim Bensn
TWI
Job Instruction
Patrick Graupp
8-Step Problem
Solving Method
David Meier
Facilitating Reflection
David Verble
Teaching Through
the Fingertips
Jeff Smith
Coaching Tips and Pragmatics,
Including Asking Effective Questions
Margie Hagene
Visualizing the Problem
for Collaboration
Lesa Nichols
Finish your Summit experience with a Gemba Tour. These optional half-day sessions are a great way to see what you learned and practiced being used in real-world environments. Gemba Tours are available for $475.
Local Government
A3 and Heijunka in the Office
Starbucks
Coaching in Action
Sharpen your coaching skills by practicing specific skills in front of a video camera. This is an excellent opportunity to review your practice with an experienced coach. These optional Video Reflection sessions are available for $575.
Facilitating Reflection
David Verble
Double-Loop Reflection
Naomi Steinitz
Performing Under Pressure
Hank Bias
A number of highly experience Lean Coaches will be available for some private, one-on-one time that best meets your needs. Would you like to discuss an implementation plan? Practice specific skills with real-time feedback? Look at this as a valuable consulting visit without travel costs and long blocks of time with an experience coach. These optional Coaching Engagements are available for purchase in 50-minute increments for $400/time slot.
Jim Benson
Margie Hagene