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Coaching for Problem Solving
Coaching to Develop Problem Solving Capability:
a fundamentally different relationship
As lean has
evolved to a focus on continuous improvement through
employee engagement we have increased our own skills for
grasping the situation, PDCA problem solving, reflection and
A3 thinking. We have also learned that lean leaders need to
develop the problem solving thinking of others to lead in a
CI culture. The question is, how do you coach others
in their problem solving efforts in a way that helps them
increase their skills and the soundness of their thinking?
This session will introduce Coaching for Development ,
which is based on a practice Toyota leaders use to build
problem solving capability in employees. The role of the
coach in this kind of coaching is to raise awareness and
prompt systematic investigation and fact-based thinking
without taking over problem solving responsibility.
Participants will experience the impact of this form of
coaching and practice the basic skills required during the
session.
David
Verble
David applied his organizational skills at Toyota's Georgetown, KY,
plant where he worked in management and organizational
development during the facilitys startup phase and beyond.
During his 10 years at Toyota, David became the manager of
Human Resource Development at Georgetown and then manager of
Human Resource Development for North American Manufacturing
at Toyota's manufacturing headquarters
in Erlanger, KY. Before his tenure at Toyota, David was
responsible for organizational development as assistant to
the Dean of the
College of Education, University of Kentucky. He currently
aids companies implementing lean through the Lean
Transformations Group.
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