Session description pending.

Joe D’Apollonio

Joe D’Apollonio has over 20 years of experience in optimizing operations and team performance.  His various leadership positions have given him first-hand knowledge of the complexities in sustaining change and the effectiveness of Lean coaching.  Prior to joining Maersk, Joe started his career as a Supply Corps Officer in the US Navy.  After leaving active duty he joined GE Appliances where he earned his Six Sigma Black Belt certification and was an Operations Manager for a refrigeration assembly production line.  From there, Joe was invited to lead a Lean transformation as the Operations Manager for GE Superabrasives.  Joe then joined Danaher as a Value Stream manager responsible for over five product lines.

Since joining Maersk in 2007, he has been part of a small cadre of change agents rolling out and integrating Process Excellence throughout North America Maersk.  Over the past five years Joe has coached over 75 colleagues to complete certification projects valued at over $40M.  As the North American Lean Leader, he has been instrumental in the development of the global training material for Lean process management and is responsible for the implementation within Maersk North America.  He has also been chosen to be a member of the global team responsible for Lean execution and development.  Joe holds a BS in Engineering from the US Naval Academy and a MS in Management from the Florida Institute of Technology. 

Mona Draper

Mona Draper has over 25 years of experience in developing behaviors and knowledge in process improvement at all levels of an organization.  Prior to joining Maersk, Ms. Draper ran her own Lean Six Sigma consulting business for nine years working with companies around the world including General Electric.   She has published articles with American Society for Quality and the Institute of Electrical and Electronics Engineers and is acknowledged for her contribution to several process improvement books.

Since joining Maersk in 2007, she has been part of a small cadre of change agents rolling out and integrating Process Excellence throughout North America Maersk.  In supporting Customer Service, she mentors Black Belts, manages a portfolio of projects, and coaches Green Belts. As Process Excellence is evolving from managing by project to managing by process she is rolling out process management at the Gemba level of Customer Service, coaching all levels to sustain and support a Lean desk level culture.  Ms. Draper holds a BS in Mathematics and a MS in Mathematics/Statistics.