Coaching Team Members to Learn and Work Independently

Presented By:

Cheryl Jekiel


The coaching model, that is prevalent in lean enterprises, needs to cover all aspects of work, not just when focused on continuous improvement.  This session supports participants in gauging whether they are fully meeting the fundamental needs of their team members to be truly successful and achieve needed results.

As participants see how daily opportunities for coaching builds success and independence, they will utilize the following approaches to learning that can be used later with their own teams.

  1. Customized scenarios: utilized to mimic common challenges faced by any particular team.
  2. Reflection tools: leaders are able to self-evaluate and determine where they’d like to improve.
  3. Experience desired versus undesired behaviors: Utilizes experiential exercise to see how groups can learn at a kinesthetic level.
  4. Team developed models (standard work): Used as a method for teams to customize their assessment of desired practices to identify and address shortfalls (i.e. such as the effectiveness of training)

Facilitator Bio:

Currently Cheryl M Jekiel is the founder of the Lean Leadership Center (LLC) that sponsors a range of program implementations and educational services. The mission of LLC is to promote the advancement of talent strategies that drive operational excellence, optimize employee involvement and depend upon inspirational leadership.

Ms. Jekiel has held Vice President of Human Resources positions for a number of corporations.  Prior to her recent senior leadership roles in Human Resources, Ms. Jekiel served for five years as Chief Operating Officer after a number of other leadership roles at a Specialty Bakery in the Chicagoland area.  Ms. Jekiel has made countless significant improvements in increasing employee engagement, reducing operating costs and leveraging a Lean culture to obtain new business. Ms. Jekiel brings a tremendous passion for continuous improvement in her commitment to building Lean HR as a recognized field of work.

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